Job Openings > Dispatcher / Office Assistant
Dispatcher / Office Assistant
TITLE
Dispatcher / Office Assistant
LOCATION
La Vergne, TN
DEPARTMENT
Operations
JOB TYPE
Full-Time / Part-Time
STARTING PAY
$15–$16/hour
ADDITIONAL INFO
More about this job
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Description
Our Dispatchers help keep TLC Rides moving by coordinating transportation schedules, communicating with drivers and healthcare providers, and helping ensure every trip is completed efficiently and on time.
This role is a key part of the day-to-day operation. You’ll help manage changing schedules, communicate important trip information, assist drivers and passengers, and provide dependable administrative support to the TLC Rides team.
Responsibilities
✓ Schedule and assign daily transportation requests
✓ Monitor driver routes and trip progress
✓ Communicate schedule updates and resolve issues
✓ Maintain accurate dispatch records
✓ Provide professional customer support by phone
✓ Communicate with drivers, passengers, families, and healthcare providers
✓ Assist with general office and administrative tasks
✓ Help ensure transportation schedules stay organized and on time
Qualifications
To provide the highest level of service and safety, applicants should meet the following qualifications:
✓ Strong organizational and time-management skills
✓ Excellent verbal and written communication skills
✓ Professional phone and customer service skills
✓ Strong attention to detail and accuracy
✓ Ability to manage multiple priorities in a fast-paced environment
✓ Good problem-solving and decision-making skills
✓ Basic computer and office technology skills
✓ Reliable, professional, and team-oriented work habits
✓ Ability to remain calm and helpful when schedules or transportation needs change
Starting Pay
$15/hour
No prior experience
$16/hour
Previous experience
Previous experience in dispatching, transportation, healthcare, customer service, or office administration is helpful, but strong communication and organizational skills are equally important.
Ready to Help Keep TLC Rides Moving?
If you're passionate about helping others and want to build a rewarding career with a company that values Compassion, Dependability, Safety, and Hospitality With a Difference, we'd love to hear from you.